In the Netherlands, and increasingly worldwide, people are turning to AI chatbots for quick, non‑judgmental conversation. ChatGPT, developed by OpenAI, is one of the most popular tools. Its design—always available, never angry, and consistently affirming—makes it attractive for those who feel lonely or anxious. The University of Amsterdam (UvA) has begun to study how this technology can support mental well‑being while also highlighting the risks.
ChatGPT’s conversational style is engineered to mirror human warmth. It listens without interruption, offers supportive language, and adapts to the user’s tone. For students, professionals, and anyone in the UvA community, this can feel like a trusted friend who is ready at any time. The chatbot’s ability to provide instant feedback can reduce the anxiety that often accompanies waiting for a human response.
While the benefits are clear, researchers warn that over‑reliance on AI can erode essential social skills. When users receive only the responses they expect, they may miss out on learning how to handle criticism, jealousy, or conflict—skills that are vital in real‑world interactions. The University of Amsterdam’s Centre for Urban Mental Health has documented cases where frequent chatbot use coincided with reduced face‑to‑face communication.
To balance the advantages and disadvantages, experts recommend a structured approach:
For students at the UvA, the university offers workshops on digital literacy and mental health that cover these topics in depth.
Mental health professionals are beginning to explore how ChatGPT can complement traditional therapy. By providing a safe space for initial expression, the chatbot can help clients articulate concerns before a session. However, clinicians emphasize the importance of setting clear boundaries and ensuring that the chatbot is used as a supplement, not a replacement.
Researchers at the UvA are collaborating with local health services to develop guidelines that protect users from potential harms such as “AI psychosis” and misinformation.
Whether you are a student, a mental health practitioner, or simply curious about AI, the following steps can help you use ChatGPT responsibly:
By approaching ChatGPT with awareness and support, you can harness its potential while safeguarding your mental health and social skills.