
The tourism industry rewards those who translate theory into practice. At Varna University of Management (VUM), students in the Tourism Intermediaries module learn exactly that: they build and pitch real‑world package tours, tailoring them to client preferences and budget constraints while observing legal and regulatory frameworks.
Each semester, students split into two teams—tourists and travel agents—creating a lively, interactive environment that mimics the travel‑industry supply chain.
The tourist side gathers profile data: destination desires, travel style, risk tolerance, and spending cap. Students then channel this information to the travel agency team.
Travel‑agent teams receive the tourist briefs and must design a turnkey package that meets client needs. They select destinations, accommodation, activities, transport, and ancillary services while balancing price and quality.
Beyond the excitement of role‑play, the simulation hones five pivotal skills essential for tourism professionals.
Students learn how to build a coherent itinerary that interlinks land, sea, or air components, arranges logistical sequences, and negotiates partner contracts. They experiment with different themes—cultural immersion, adventure, wellness—and gauge their appeal through feedback.
The exercise demystifies the flow of travel products from operators to agents to end‑customers. By playing both sides, students see first‑hand how tour operators, distribution platforms, and hotel networks influence final pricing and availability.
Students discover how room inventory, pricing tiers, and distribution agreements drive revenue. They practice setting up channel partners, configuring booking engines, and monitoring performance metrics, gaining insight into the back‑office systems that keep supply moving.
Contracts, consumer rights, liability clauses, and destination‑specific regulations are embedded into the simulation. Participants draft agreements, negotiate terms, and negotiate solutions to potential disputes, ensuring compliance with both local and international norms.
At the heart of any successful package is a deep understanding of the customer. Students evaluate market data, segment audiences, and design experiences that hit the sweet spot between demand and profitability.
The simulation forces students to grapple with real‑money considerations—budget ceilings, currency oscillations, and time constraints—ensuring they can translate academic concepts into viable business plans.
In an industry where margins are thin, students practice dynamic pricing models, seasonal adjustments, and tiered packages to maximise profit while staying competitive. They examine case studies of best‑selling tours, dissecting what made them succeed.
Tourism is highly regulated. By managing contract negotiations and compliance checks, students learn to avoid penalties, protect customers, and uphold a brand’s reputation.
When students present their packages, they do more than showcase creativity—they demonstrate market readiness to potential employers, partners, and investors.
Academic knowledge bridges to tangible results: student‑designed itineraries that can be on the market. This practically tests curriculum relevance and fuels continuous improvement.
Graduates exit with a professional portfolio, case studies, and a refined skill set that aligns with hiring demands in agencies, operators, and start‑ups worldwide.
Ready to build your own package tour? VUM’s Tourism Intermediaries module offers a cutting‑edge curriculum, seasoned faculty, and industry‑connected projects that set you apart.
Students who complete the program join a global network of travel professionals, empowering you to launch projects, secure internships, or build your own agency. Take the next step—join VUM’s tourism community and bring your tour‑design ideas to life.
We’d love to hear how the Tourism Intermediaries module shaped your perspective. Drop a comment with your experience, or email us to continue the conversation.